Federal Parkade Management

PARKING MANAGEMENT

Whether your parkade is a multi-level high-rise or a subterranean structure, or simply the flat parking lot used by many business parks and strip malls, you need a comprehensive parking management solution that will take a load off your shoulders. Federal is proud to be in a position to offer you all the services necessary to keep your parkade clean, well maintained and secure.

CASH CONTROL AND REVENUE COLLECTION

In ensuring reliable cash control and revenue collection, we:

Put control measures in place to maximise parking revenue
Collect payment from casual and monthly parkers
Conduct accurate and complete reconciliations on monthly and daily basis
Make daily deposits
Keep accurate reports of all revenue
Federal carries full risk and liability of revenue and revenue interest until it is in your bank account.

STAFF TRAINING

All our staff are required to attend regular Skills Development Training programmes in order to improve on their:

Effective use of equipment and facilities
Customer service
Customer relationship management
Prescribed standard procedures for any given situation that might occur in a parking facility
Directors personally involved.

INSTALLATION AND MAINTENANCE

We provide, install, manage and maintain the following equipment:

Entry devices/ticket dispensers
Exit devices/ticket readers (barcode and magnetic strip capability available)
Pay stations
Monthly permit access control
Signage and disclaimers
Central computers
Manual cashier stations
Discount validation devices
Wiring Network
Basic spare parts
Consumables

Federal is also equipped to maintain your bay demarcation and surfaces. Due to tyre wear, parking traffic lines and bay markings become worn and faded within a 12 month period, depending on the usage the parkade sees. Federal provides a well-equipped technical team to resurface and repaint worn lines after hours so as not to inconvenience clients or cause damage to cars. Spraying equipment is also available for surface areas.